TERMS AND CONDITIONS
- Laboratoires dermatologiques Avène
- A limited liability company with capital of €38,250
- Head office located at: 45, Place Abel Gance – 92100 BOULOGNE
- Tel : 33 (0) 5 63 58 88 00
- Commercial Registry of Nanterre SIREN No. 403 269 483
- Intra-community VAT No.: FR 17 403 269 483
DIRECTOR OF PUBLICATION
- Nuria PEREZ CULLEL
- Director of Laboratoires dermatologiques Avène
- To contact the webmaster click here.
GENERAL TERMS AND CONDITIONS OF USE
These general terms and conditions of use (hereafter referred to as "General Terms and Conditions of Use") define the terms of access and use of the website that you accept when you visit this site.
If you do not accept these General Terms and Conditions of Use, please exit this site.
If you are under legal age, you hereby undertake to only visit this site in the presence of your parents or legal guardian, who must first accept the General Terms and Conditions of Use.
The Avène Hydrotherapy Center may change and/or update the present General Terms and Conditions of Use at any time without notice. The user therefore undertakes to consult it regularly.
By visiting this Site, you agree to comply with the General Terms and Conditions of Use as set out on the date of your visit.
Object of the Site:
This site was created by the Avène Hydrotherapy Center to provide you with information on the Avène Hydrotherapy Center's mission and activities. The use and consultation of this Site is for private purposes and in no way constitutes a commercial offer.
This Site presents non-contractual information. This Site presents non-contractual information on the Avène Hydrotherapy Center for the purposes of describing all of the treatments offered, but does not intend to provide a direct purchase offer for a product and/or service (unless expressly stated otherwise).
As the present Site is updated to take all activities into account, some new information or announcements may no longer be valid at the time they are displayed or they may simply be out of date. The Avène Hydrotherapy Center cannot guarantee that all information or news available on the present Site is up to date, although every effort is made to ensure this is the case.
No registration is required to visit the Site and you may take cognizance of its content.
The Avène Hydrotherapy Center Site endeavors to maintain access to its pages 24/7.
Nevertheless, the Avène Hydrotherapy Center may not be held liable in the case of temporary impossibility access to the site, in particular for maintenance and upgrading purposes. The Avène Hydrotherapy Center also reserves the right at any time and with no need to provide notice to modify, suspend or even interrupt the availability of all or part of the present Site, including its comments space and, in particular, links to other sites. The Avène Hydrotherapy Center may in no way be held liable for any interruption and the consequences that may result therefrom and impact on the user or a third party.
In no case may the Site be held liable for a loss of data or a deterioration of said data.
Any information or advice provided by the Site may not be interpreted as any guarantee whatsoever.
The Avène Hydrotherapy Center undertakes to ensure that the content of their Site complies with the laws in effect in France.
The Avène Hydrotherapy Center undertakes in particular not to display information that breaches third party rights or that is of a violent, pornographic or defamatory nature, and also not to display illegal content, in particular, racist, xenophobic or pedophilic content, or other content that may violate human dignity.
The Avène Hydrotherapy Center strives to guarantee that the information on the present Site is accurate and reliable. Nonetheless, certain errors may potentially appear. Consequently, the content, information and/or elements published on this Site are provided to you "as is", without any express or tacit guarantee by the Avène Hydrotherapy Center of their completeness and accuracy.
The documents and information that the Avène Hydrotherapy Center attaches in electronic format to this Site are the subject of multiple reviews; however, they may contain technical inaccuracies and/or typographical errors or other inaccuracies that you recognize and accept by using the website.
If you note errors, feel free to contact us using the contact form and we will proceed to make the relevant corrections. The texts displayed may also have been the subject of updates between the time you view them and the time you take cognizance of them.
We do not guarantee in any way that this information is accurate, complete and up to date.
Use of Advice displayed on the Site:
On-line computerized diagnostic applications and user guides that include beauty and health recommendations (hereafter referred to as "Applications) are made available to you on the Site so you can obtain advice on skincare treatments.
This availability par les Thermes d’Avène in no way constitutes a transfer of the property rights attached to the Applications. You are simply granted a user license for these Applications, which is not exclusive and is for your private use only. In this regard, you may not copy and/or reproduce all or part of the Applications by any means and on any medium, whether existing or future, nor translate the Applications into any other language or adapt said Applications.
The Avène Hydrotherapy Center may not be held liable for the direct or indirect consequences and/or any damage to computer equipment as a result of Application defectiveness or piracy.
Furthermore, the Avène Hydrotherapy Center does not accept an obligation of result, but one of means in terms of the advice issued.
Finally, the Avène Hydrotherapy Center gives no explicit or implicit guarantee and accepts no liability in terms of the use of this advice and recommended products. This advice is provided solely for information and must be confirmed by professionals.
For additional information and/or if you are in doubt, you may write to us by using the contact form.
Although the Avène Hydrotherapy Center has taken the measures required to ensure the reliability of the information and services available on the Site, it may not be held liable for errors, omissions, viruses or results that may be obtained from a poor use thereof. The Site is in fact bound by an obligation of means only.
The Avène Hydrotherapy Center, its management and/or employees may not be held responsible in any case, for claims involving contractual responsibility, criminal responsibility or any other claims, for all indirect or direct damage, incidents and accessories of whatever nature or for any prejudice, particularly of a financial or commercial nature, resulting from the use of its Site or any item of information contained on its Site.
As such, the Avène Spa may not be held liable, either directly or indirectly, particularly:
For damage of any type resulting from a connection to, access to or use of the present Site;For damages that directly or indirectly result from a visit to this Site or the use of the information it makes available;
For direct or indirect damages resulting from the use of the present Site, in particular, any operational, financial or commercial loss or loss of programs or data in any information system, even if the Avène Hydrotherapy Center has been informed of the potential occurrence of such damages. More generally, the Avène Hydrotherapy Center does not provide any express or tacit guarantee for all or part of the site.
Visitors undertake to not voluntarily or involuntarily introduce viruses or files of any type whatsoever that may disrupt the Site’s operations; otherwise, they will be held fully liable in this regard.
The Avène Hydrotherapy Center may initiate legal actions against visitors who do not respect the above.
The user states and guarantees that he or she is perfectly aware of the characteristics and limitations of the Internet, in particular in terms of data and information transmission over the Internet only being of relative technical reliability, said information transiting over heterogeneous networks with varied characteristics and technical capacities that may disrupt or prevent access during certain periods.
Intellectual Property Rights:
All of the content on the present Site and each of its elements taken separately, particularly including all names of products and/or trademarks indicated, architecture, texts, photos, drawings, videos, images, animations, illustrations, etc. (hereafter referred to as "Elements") are the exclusive property of the Avène Hydrotherapy Center or their technical service providers and are governed by French and international laws related to copyright, and, more broadly, intellectual property law.
All rights of reproduction, representation, adaptation, modification, publication, transmission and translation of all or part of the Elements on the present site as well as the presentation, as well as of the presentation and the organization of the Site, in any form and by any mean whatsoever, is strictly prohibited without the prior written consent of the Publishing Manager at the Avène Hydrotherapy Center or, if required, the technical service providers.
You are advised that the Avène Hydrotherapy Center will enforce their copyright by all legal means at its disposal, including criminal prosecution, where appropriate.
The trademarks, logos and other distinctive signs used on the present Site are registered. Any reproduction, representation and/or use without the prior written agreement of the owner is strictly forbidden and constitutes an infringement. You are also advised that the Avène Hydrotherapy Center will enforce its intellectual property rights by all legal means at its disposal, including criminal prosecution, where appropriate.
Photo credits: Anakena - P. BELAUD / Triaxe - C. BOSC - D. CABROL - N. CHAPMAN / Corbis - J. DAVID - B. HUGAND / ABM - V. LANCASTER - LIDJI / Jupiterimages - E. MARTIN – H. MATCHAVARIANI – R. MINSART - P. MENVILLE / Digivision – T. MIZUNO - M. POLO – Self photo - SPENCER / Option Photo - P. STRUBE – Studio X.
The Avène Hydrotherapy Center at no time requests communication by users of personal information (name, address, e-mail address, profession, etc.). However, in particular to collect certain information, receive documents or participate communication forums, you may be called upon to register and provide certain personal information.
The Avène Hydrotherapy Center hereby informs you that the personal information you may communicate on-line is intended for the sole use of the Avène Hydrotherapy Center or any other entity that belongs to the PIERRE FABRE group and is responsible for the processing and safekeeping thereof. This information will not be communicated to third parties other than third parties that host the Site or work on its content or management.
The Avène Hydrotherapy Center undertakes to take all reasonable measures available to it to protect the confidentiality of this personal information.
The Avène Hydrotherapy Center draws your attention to the fact that their database, which may include this information, has been the subject of a declaration to the national commission on computer technology and freedoms (the “CNIL”) under the number 420 206-V2.
Furthermore, the Avène Hydrotherapy Center reminds you that, pursuant to the terms of law no.78-17 on computer technology and freedoms dated January 6, 1978, you have a right to access, modify, correct and delete your personal information.
You may exercise this right at any time:
by sending a letter to the following address:
Service informations/conseils Pierre Fabre Dermo-cosmétique
81506 LAVAUR CEDEX
By writing to the webmaster at the following email address: firstname.lastname@example.org
The change will be made as soon as possible and at the latest eight (8) business days from receipt of your request.
Each time personal information is collected on the site, the legal terms and conditions for the collection and/or modification of the information collected will be expressly displayed.
Subject to having received your prior consent, the Avène Hydrotherapy Center may send you direct offers or newsletters by electronic mail.
If you are subscribed to e-mail newsletter services, you may request the termination of this service either as indicated above or by following the instructions set out at the end of each electronic mail you receive.
Finally, the Site may need to divulge personal information when this is required for the identification of, the questioning of or the institution of legal proceedings against any individual likely to break with or violate (whether intentionally or not) the rights or intellectual property of the Site, harm other users of the Site, or penalize any other person as a result of such activities.
In order to collect and process statistics (e.g., evaluation of site visits), improve your navigation (e.g., improve or develop the optimization of our site for a specific browser or display/color) and for security reasons (e.g., to be able to determine the origin of spam), we may be called upon to collect personal information on your environment’s variables by using “cookies”.
A cookie is a set of data sent to your browser by a web server and stored on your computer’s hard drive. One or more cookies may be placed on your computer’s hard drive anonymously (the pages you visited, the date and time of the visit, etc.). These cookies do not contain any private information or information that can identify you. The cookie does not identify you, but collects information on your visit to our Site. Cookies simply allow the Site to identify the parts of our business that are of interest to you so we can provide you with more appropriate information.
You can identify the existence of these cookies.
You can also oppose their presence and refuse them. To this end, you can oppose the saving of cookies by disabling this feature in your browser (the methods thereof are indicated on the CNIL website).
The Internet is an open network. The Avène Hydrotherapy Center therefore cannot guarantee that this information will not be misappropriated by third parties.
Links contained on the Site:
The Avène Hydrotherapy Center site may provide hypertext links to other sites managed by third parties. Nonetheless, the Avène Hydrotherapy Center does not edit or control the sources and content of these sites. Consequently, the Avène Hydrotherapy Center offers no guarantee as regards the information made available at these sites, and assumes no responsibility whatsoever for their content and may therefore not be held liable for the content, products, services, publicity, or for any collection and transmission of personal data, installation of cookies or any other process in support of the same ends, carried out by these sites. Connection to any other site is made under your sole responsibility.
Hypertext links to the Site:
It is possible to insert a hypertext link on your site to the Avène Hydrotherapy Center Site.
The creation of hypertext links to the Site requires the prior written authorization of Avène Hydrotherapy Center. The lack of response from Avène Hydrotherapy Center shall in no case be interpreted as constituting authorization.
Any request for authorization must be sent to the trademark via the contact form.
An authorization may in no way be granted to, without this list being exhaustive, a website diffusing information and/or content that is unethical, illegal and/or political, polemic, religious, pornographic or xenophobic in nature, it being understood that such content and/or information are in any event unlawful.
Authorization to insert a hypertext link in no way permits:
the reproduction of one or more elements of the Website; the presentation, on your website, of one or more "framed" elements of the Website (technique consisting in dividing a web page into a series of smaller windows each of which provides the possibility to display a document in html or another format) and/or related data systems.
grounds of their origin or the fact that they belong, or do not belong to, a specific ethnic group, nation, race or religion;
threatens a person or a group of persons;
adversely affects law and order, is liable to lead to prosecution by means of civil or criminal proceedings, or defamatory in nature, is unconstitutional, extremist or originating from groups that are prohibited by law, incites to commit offences or crimes, suicide or acts of terrorism or publicly defends crimes, acts of terrorism, war crimes or crimes against humanity, is pornographic in nature, contrary to accepted principles of morality or offends human dignity;
enables third parties to directly or indirectly obtain pirated software, software serial numbers, software enabling acts of piracy to be carried out and unauthorised access to IT and telecommunications systems and, in general, any software tool, or other, than makes it possible to adversely affect the rights of others and the security of persons and property;
contains viruses or any other application that is of a nature to disrupt or damage the software, IT material and computers of the Website or its users;
constitutes chain emails.
Users undertake to respect the Website's image and reputation and not to engage in any declarations and/ or actions that adversely affect the Website.
In the event of infringement to the laws in force, to accepted principles of morality, to these General Terms and Conditions of Use, or due to any other freely interpreted reason, the Website reserves the right to close its forums for a limited duration and to remove the information and the references to this information.
The Website reserves the discretionary power to publish or refrain from publishing your opinions or Websites on the forums, to modify or adapt them, or to translate them into any language in any format and on any media, to keep them online or to remove them at any time without any obligation to inform you of this.
The Website's forum is moderated after posting by Thermes d’Avène, including healthcare professionals.
The moderator's role is not to carry out censorship, but to verify that the comments included on the Website are polite, respectful and, in particular, in accordance with the laws in force. Therefore, moderators can immediately remove messages that:
are insulting or defamatory,
have advertising or promotional purposes,
are racist or homophobic,
include addresses or telephone numbers,
are unintelligible, off topic or posted in several discussions at the same time.
This list is not exhaustive. Thermes d’Avène reserves the right to delete messages that do not fall under any of these categories.
Without prior notice, Thermes d’Avène can take the initiative to partially or fully remove any content posted in the forums, if this content is liable to adversely affect the laws and regulations in force or accepted principles of morality.
The conditions of imposing a ban on Users vary according to the case (severity of the comments, frequency of disruption, profile, etc.)
Website Users who openly and publicly defend crimes against humanity, incite racial hate, violence or harm to human dignity, are involved with the subject of child pornography or repeatedly post advertisements on the discussion forums shall be automatically banned without prior notice, and their messages removed.
However, in general, Thermes d’Avène endeavours to provide the Website Users in question with a warning before any sanctions.
If Users of the forums are affected, surprised or shocked by any messages posted in the forums, they can send an email to the following address:
The Users acknowledge that Thermes d’Avène is solely liable for a technical service provider defined in article 6 of the French law for building trust in the digital economy (LCEN) concerning content created by Users in the context of forums and in this respect:
Thermes d’Avène does not assume any liability concerning the quality and legal compliance of the content, regardless of its type (text, sound, video, graphic design, photographs, or other) freely created by Users.
In accordance with its legal obligations, Thermes d’Avène can remove this content after a third-party has established the unlawful nature of the content in question.
In accordance with its legal obligations and on formal request by the legal authorities, Thermes d’Avène shall transmit items that enable Users who have contributed to this content to be identified.
Instructions for use:
When Users of the forums make medical and/ or scientific claims on these forums, they must have been previously verified and, as such, be truthful and correct, in principle. Each User is invited to indicate sources and evidence, if possible, (references, links, scientific articles, medical or general press, etc.) of
medical and/ or scientific data posted, if they do not originate from their own personal experience, in which the comments made by the Users are free from ambiguity concerning their origin.
Thermes d’Avène reiterates that, once the message has been posted, any message may be read and used by anybody, and referred to and quoted in other messages.
The discussions held in the context of the forums are archived.
Users are solely liable for the information, messages, images and, in general, all content that they post using the forums.
In the event of repeated abuse, Thermes d’Avène reserves the right to press charges and shall provide the justice system with the Internet Protocol (IP) addresses of the Users subject to these charges.
Insofar as a provision in these General Terms and Conditions of Use is invalidated, or if the latter have a missing provision,
, the provision in question shall be replaced by the provision that most closely resembles it from a legal interpretation point of view.
If you are not satisfied with all or part of the Website or its forum, or if you disagree with these General Terms and Conditions of use, your only remedy consists of ceasing to use the Website.
Browsing the Website or general use of the Website implies, by obligation, that you are familiar with these General Terms and Conditions of use and that you are in complete agreement with these. In addition, when you access and use the Website, you undertake not to contravene legislation, regulations, current practices, or the legitimate interests of third parties or Thermes d’Avène.
In the event that Thermes d’Avène has good reason to believe that a User has not observed one of the provisions referred to above, Thermes d’Avène reserves the right to suspend or remove this User's access to the Website, without prior notice. The exercise or the absence of exercise of this right of suspension or removal of access to the Website does not incur the liability of Thermes d’Avène vis-a-vis the User.
For any questions concerning these General Terms and Conditions of Use, or a question or remark concerning the Website, please contact us using the contact form.
Applicable law and Courts holding jurisdiction:
These General Terms and Conditions of Use are governed by French law. In the absence of amicable settlement, the Courts of Nanterre shall be the sole courts holding jurisdiction to rule on any disputes connected to non-adherence to These Presents.